Balance work, home, and self by accepting a career in
secret shopping. A secret shopper is a paid shopper,
someone who goes to their favorite shopping store,
restaurant, and self storage facility and gets paid to tell
about their experience. As a quality assurance tactic,
companies hire a quality assurance service to send out a
paid shopper to see if their salespeople and property
managers are following the companys customer service
expectations. Otherwise, what other way could a company get
a proper assessment? Sales reports just show revenue.
Though companies enjoy and praise salespeople for high
revenue, they do not know by what means. A salesperson or
property manager could use unethical tactics that could
come back to haunt the company. That high revenue will hurt
them in the long run. And an employee will act different
when their superior is present. This is a chance for them
to impress so you cannot evaluate performance based on your
own observations. A paid shopper evaluates a salesperson or
property manager from the customers point of view. Since
the employee is unaware he is helping is a paid shopper,
the employee carries on with his normal approach. Now a
true and honest evaluation takes place.
Paid shopper or secret shopper is a perfect career for
someone who needs to balance their work, home, and self. A
paid shopper works on their own schedule and for as many
hours as they like. So a stay at home parent can start work
after the kids go to school and stop when the kids return
back home. A paid shopper has time to enjoy a cup of warm
coffee while reading the morning paper at the kitchen
table. Then they can take a long hot shower or bath without
anyone knocking on the door. They put on comfortable
clothes and shoes. Before they head out the door, a paid
shopper has time for another cup of warm coffee and a phone
call to a friend.
By the time the paid shopper gets on the road, normal
people are just getting over the morning commute. They
drive to a location within their hometown and have
breakfast at a well-known restaurant. Bad food and poor
customer service are the only job hazards for a paid
shopper. They do not have a boss hounding them to get
something done or a customer who needs some fixing. The
pressure to purchase something is nonexistent since their
assignment is to buy something anyway or it is to simply
evaluate. Then the paid shopper heads home before normal
workers eat their lunch and prepares a report about the
secret shopping experience. The paid shopper has time to
take an afternoon nap before the kids return home from
school. They might prepare a snack for their kids to feed
those hungry bellies.
Now it is time to take the kids to their afternoon
activities. While the kids are at band practice, the paid
shopper can drop in at another location. This time it could
be a retail clothing store. While on the job they find a
nice sweater and decide to buy it. Then the secret shopper
picks up the kids from band practice and goes home before
the second rush hour. While the kids do their homework, the
secret shopper calls a self storage facility and evaluates
the property manager. By the time the paid shopper is
finished signing the report, their spouse comes home from
work and fixes the family dinner. And that is all in a days
work.
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Mystery Shopping
http://www.secretshoppingblog.com/
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