-- 3 Alphas in Management
-- Introduction
3 Alphas in Management is written using very simple yet
effective and proven management techniques that I have been
using in my almost 30 years in senior management positions
in varied industries, including as a Vice President with a
large multi-national company (MNC) and as a Group Executive
Director of a public listed company (plc).
The emphasis of 3 Alphas in Management is on the formation
of teams, known as circles, involving every level of
personnel in the organization to create a cohesive work
force with a sense of purpose within a customer-centric
organization.
Circles are used to denote a roundtable atmosphere and
environment, whereby all the circle participants are equals
and are also equally important.
No one is left out, and in fact, no one should be left out.
After all, all employees are also consumers and are
customers and their ideas and input on how an organization
can be more customer-centric are valid and as such, should
not be discounted or overlooked.
3 Alphas in Management starts from AAA (the 3As) to ZZZ
(the 3Zs).
I do not for one minute believe that the list is exhaustive.
Instead, it is hoped that the 3 Alphas in Management will
stimulate your organization to create their own customised
3 Alphas.
For example, I have used "Ideas In Improvement" for III
(3Is), but also valid would be "Investing In Intrapreuners"
or "Innovations In Industry" etc. etc.
-- The 3Bs (BBB)
- Overview
Most businesses are very introverted and self-centric
rather than customer or society centric.
What most businesses forget is that the success or failure
of their business is very dependent on external factors
rather than internal factors, i.e. the customers are out
there and not within the company.
So how do you ensure that your company is not self-centric
and more customer and society centric?
First and foremost, you must remember that the people
working for you are also customers and consumers. So group
them together and let them tell you what is important to
them.
- The Circles
You can organise them into Circles, known as Better
Business Circles (BBCs).
Each BBC can be assigned a specific task or topic, for
example
* BBC on environment
* BBC on Sports Promotion
* BBC on Drugs Abuse
* BBC on Child Health
- Methodology
Circles are used to denote a roundtable atmosphere and
environment, whereby all the participants in the Circle are
equals and are also equally important.
* The Circle would be set up by the Management
* The Circle will be made up of personnel from different
departments or divisions
* The Circle will have a facilitator and not a Chairman,
and a Secretary
* Each BBC will have between 5 to 10 members, and they will
be responsible for :
** Identifying what your company is already doing in their
specific task area
** What more can be done by your company
** What would the cost be, if any
** Who (from the outside) should your company work with, to
ensure that the society is represented
** Should the efforts be localised, regionalised,
nationalised or even internationalised
** Report to Management on the findings and the
recommendation of the BBC
----------------------------------------------------
I have been in Management since the 70s, IT since the 80s
and since the late 90s I began merging all my expertise
into Internet Businesses that include Accounting Software,
Online Bookkeeping Services, Online Travel Booking System
and Online Shopping Catalog.
To view my products and services go to
http://www.your1stop.co.uk
To subscribe to any of my FREE tutorial, or for more
information on Management email me at
rajaidris@multibizlink.com
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