If you want to see a specific example of a high performing
team in action, be sure to watch the recent video clip of
The View in which the cast collectively demonstrates their
support for fellow team member, Whoopi Goldberg, after she
was not included in a montage of host clips at this year's
Oscars, especially since Whoopi was the first African
American woman to host.
What is a High Performing Team?
A high performing team gets extraordinary results because
they have created a solid foundation for productive
communication, innovative solutions, and great performance.
In other words, they have equipped themselves with right
team culture.
What business lesson can we learn from The View clip?
Let's look at how they responded when the Oscar oversight
was mentioned:
1. Each member showed her support for Whoopi's
accomplishments.
2. Their concern and empathy for the omission was voiced.
3. The View team verbally rallied around Whoopi.
4. Whoopi showed her deep gratitude for their support by
kissing each cast member on the cheek.
Of course, you don't have to start kissing your team
members at work, but you should take a cue from the girls
at The View in regard to the powerful support system
demonstrated in the clip with Whoopi.
And if you happen to be a team leader, supporting your team
is vital to their success, and yours. Otherwise, you may
miss out on the many benefits that teams are so well known
for, such as high performance and innovation.
Supervisory and co-worker support is so powerful that it
can actually act as a shock absorber to the amount of work
stress you feel on the job. Do you think if Whoopi happened
to be feeling left out or stressed, that her team member's
support made a difference? You bet it did.
What does this mean for teams?
It means that leaders and their organizations have the
power to design teams that can get great results, be highly
dedicated, and experience less stress on the job.
Six Team Design Elements For Success:
1. A Supportive Environment
Support from your peers or supervisor can buffer work
stress. Examples include statements of understanding,
flexible assistance with work schedules, and public
recognition.
2. Empowerment
Balance decision-making leverage and a sense of control
with job responsibilities. No one wants to be held
accountable for a situation beyond his or her control.
3. Mutual Trust
Increase trust by building a culture of partnership and
shared value. Building a typical us versus them culture is
counterproductive and wastes time and money, yet lots of
leaders unintentionally fall into this approach when they
fail to think about team design in line with their core
purpose.
4. Team Members with Specific Expertise
Each team member should understand what the other has to
offer in regard to knowledge, skills, and abilities and how
it connects to his or her own expertise and shared business
objectives.
5. A Unified Team Vision
Have the team create their vision in order to build
momentum and trust.
6. Open Communication Channels
Knowledge and information should be shared on all levels.
The elements above can add up to the right team culture.
Building and designing a team culture should be aligned
with the results you're after. The payoff is a high
performing team with infinite possibilities. Thank you
ladies at The View for demonstrating a great of example of
co-worker support in action.
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Diana Keith, owner of M-Level Systems Consulting and
business psychologist, works with leaders and their teams
to increase innovation, morale, and productivity. Get your
Free Strategy Guide For Success
http://www.mlevelsystems.com at her website.