All of you would know that word of mouth is a very powerful
public relations weapon. But not everyone realises that one
of the best ways of generating it is through publicity.
Publicity is getting free editorial coverage in newspapers
or magazines or being talked about on radio or television.
It is very effective when it happens - they say publicity
is seven times more effective than advertising.
What is Public Relations?
Public relations includes a variety of tactics that
strengthen your credibility, enhance your image or
influence public opinion. These tactics, such as speeches,
special events, promotional activities, product launches
and product give-aways; sponsorship, newsletters, annual
reports, articles and media releases are targeted to an
audience. PR involves communicating who you are, what you
do, why you do it, and how you make a difference.
The terms public relations and publicity are often misused.
Publicity is only one function of public relations. It is
media coverage - news stories, feature articles, radio talk
show interviews, television appearances, editorials and
reviews.
Publicity can be gained through effective media relations
such as media releases or news conferences; press kits,
press tours and personal letters or phone calls to editors
and journalists.
PR for You
Most large businesses even those with substantial marketing
and advertising budgets devote considerable resources to
public relations because they realise it is one of the best
and most cost-effective ways for them to attract customers
and increase their business. Small businesses should look
at the benefits of PR and positive media coverage because
it can:
• Attract customers
• Increase demand for your products or services
• Gain an edge over your competitors
• Enhance your credibility and prestige
• Get your message across without the expense of advertising
• Create goodwill in your community
Free Publicity
Reading an article about a product or seeing a story on the
news has a lot more credibility but there are no guarantees
that your story will get a run.
One of the unique characteristics of publicity is that you
have little control over whether your media release or news
conference will be covered. Editors have complete control
over a publicity item. They are the ones who decide if it
will be used and they also have the editorial license to
alter or use only part of it.
This is where an expert can help - one who understands how
to make your media release stand out and be noticed and
also someone who has good media contacts and strong working
relationships with various journalists and editors. Free
publicity is really misleading as it does cost money to
employ an expert to promote your product or to pay a staff
member or yourself (time is money) to handle what is
involved.
The Five W's
Here's a few tips on how you can write your own media
release and attract interest in your product or service:
• First and most important thing - have something
interesting to say - consider the Unique Selling Point
• Write a catchy headline - short, punchy phrase
• Bright opening - strongest point first
• Content - the 5 W's - What, When, Where, Who and Why
• Use memorable quotes
• Title it Media Release and always include the date
• Include contact details of telephone, mobile, email and
website address
• Use letterhead and keep content to one page
• If emailing use strong subject heading and copy and paste
release in body of email
• Send your release to the appropriate person - do your
research
• Follow up - media liaison
• Suggest a photo or photo opportunity that will add to the
impact of having your information publicised
Coordinated Approach
To ensure the success of your public relations campaign, PR
objectives should be clearly defined and developed as part
of the overall marketing strategy. The best results will be
obtained through a coordinated approach to all your
marketing, advertising and public relations activity. Your
key messages, information and branding should be included
on all your marketing and PR collateral.
Publicity is a very valuable tool but is often overlooked
as a true means of creating interest in a product or
service. Normally public relations is an afterthought to an
overall marketing campaign and can represent only a small
percentage of the overall budget but it can work very well
and produce tremendous results.
Not all publicity will help to increase sales but it can
generate public goodwill and promote corporate images,
product awareness and help to build the overall company
brand.
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Sue Currie, the director of Shine Communications
Consultancy and author of Apprentice to Business Ace - your
inside-out guide to personal branding, is a business
educator and speaker on personal branding through image and
media. Sign up for free monthly tips on personal and
professional PR at
http://www.shinecomms.com.au/contactmanager/default.cfm
and learn more about how you can achieve recognition,
enhance your image and shine.