My first trip on a German autobahn was an experience I'll
never forget. There's no speed limit on these
well-engineered and flawlessly maintained roads. Many
people drive high-powered Porsches, BMWs, and Mercedes that
are designed to almost fly over these routes.
The CEO of a prominent German company loaned me his
personal car and driver for a quick jaunt to the airport.
Thank God for that favor: Otherwise, I would have been
driving and I had never driven faster than 120 m.p.h.
before. On the autobahn driving at 120 is like poking along
at 55 m.p.h. on an American freeway. We passed that speed
within a few seconds. Before long, the speedometer topped
250 kilometers an hour (roughly 160 m.p.h.). It was
exciting, but that initial reaction began to turn into fear.
Fortunately, the driver glanced back and noticed a slightly
green passenger . . . and the car slowed. At 140 m.p.h. I
relaxed. That lower speed then felt comfortably slow even
though it was much faster than prior experiences. This trip
proved that you can get used to anything pretty quickly.
And the faster you adjust, the sooner you make more
progress and enjoy the process.
Some people experience the same sense of combined
excitement and fear when they first think about making
benefits available to 21 times as many people or increasing
sales by a similar amount. Let's start at a slow pace and
accelerate gradually past your current experience to make
it easier for you to adjust to this faster journey.
Let's think about scale for a moment. The average business
serving individuals has fewer than 1,000 customers. The
average business addressing the needs of companies has
fewer than 30 customers. If you compare those numbers to
the world's population (over 6 billion) and the number of
businesses (many millions), you quickly appreciate the
untapped potential for the average business to expand. By
comparison, many schools, hospitals, local charities, and
town government departments directly serve no more than a
few hundred people a week. Even if one of these
organizations suddenly expanded its scope by 2,000 percent
(20 times), the resulting scale would still be small
compared to global potential.
Similarly, the largest companies and nonprofit
organizations are serving considerably less than 1 percent
of the world's population at any moment. Clearly, these
larger organizations also have substantial opportunities to
expand their delivery of goods and services.
For now, just enjoy thinking about how much delight you
will gain from providing your own offerings in 21 times
greater volume . . . especially if you can reach that level
at your own comfortable pace.
At the beginning of your journey, you need to decide what
kind of performance you want to expand by 21 times.
Sometimes the answer is obvious. Other times, you have to
look beyond the obvious. For instance if you currently sell
furnaces, you could decide to sell furnaces to 21 times
more people to reach 21 times greater volume. That's fine.
But if you look around, you may find a better choice. Since
people buy your furnaces to make their homes warmer, you
may choose to also help them improve their warmth in other
ways as well (such as by installing needed insulation) and
gain some of your increased volume from your expanded scope
of offerings.
Likewise, a nonprofit organization may be providing food to
poor people who are looking for work. You could decide to
feed 21 times as many people. Or you could also decide to
help unemployed poor people find jobs. Even better, you can
help the unemployed find great jobs serving other
unemployed people to find great jobs as well. You need to
consider whether you want to deliver more of the same
benefits or a better combination of benefits.
Why do some people refrain from buying or using your
offerings? These limiting factors may include personal
stalls (harmful habits based on poor ways of thinking) such
as being comfortable with ignorance, misconceptions,
disbelief, sloth, lack of time, being short of money and
emotional discomfort with what you offer. You can uncover
the hidden barriers to expansion by asking this question:
"How much would I have to pay you to take and use my
offering?" Yes, even many free products and services are so
unattractive to potential users that you would have to pay
them a significant amount to take and use the offering. By
asking how much and why people want to be paid, you'll find
powerful flaws with what you're offering.
How can you eliminate the barriers to expanded usage that
you found by asking that important question? First,
brainstorm with others to accumulate as many ideas as
possible. Second, thrash those idea grain stacks to
separate out just the choicest seeds of potential
improvement. Third, compare those best barrier-busting
opportunities to select the methods that match your
resources.
How can you implement barrier-busting plans to expand
usage? By anticipating what could go wrong and preparing
for those issues, you will finish paving your faster route
sooner so you can begin serving more people.
You can make faster progress by applying some 2,000 percent
solutions (ways of accomplishing 20 times more with the
same time, effort, and resources) for expanding awareness
and usage of your offerings. You also need to ensure that
everyone will be delighted with your expanded availability.
With that preparation, you're all set to make a huge leap
forward in growing your sales by exponential leaps and
bounds.
Copyright 2007 Donald W. Mitchell, All Rights Reserved
----------------------------------------------------
Donald Mitchell is chairman of Mitchell and Company, a
strategy and financial consulting firm in Weston, MA. He is
coauthor of six books including The 2,000 Percent Squared
Solution, The 2,000 Percent Solution, and The 2,000 Percent
Solution Workbook. You can find free tips for accomplishing
20 times more by registering at:
====> http://www.2000percentsolution.com .