Thursday, March 13, 2008

World's largest Intellectual Property thief

World's largest Intellectual Property thief
The Chinese business environment has reached a level of
attractiveness that hasn't been seen for few decades. Why?
They master in the art of providing amazingly cheap
products, in all industries. We all know that this is
possible because of their low wage labor force, but we
often forget one other reason. China has often been the
source of complaints concerning the theft of Intellectual
Property (IP), especially coming from the United States.

In some industries IP theft seemed to be a crucial part of
China's comprehensive low-cost advantage, more significant
even than cheap labor. The true harm comes from Chinese
companies acquiring world-class technology at little or no
cost and then, once enriched, leveraging considerable
competitive positions, to the discontentment of the IP's
originator (who took several years and spend few millions
of dollars to manage such a breakthrough). China's
telecommunications giant, for example, Huawei Technologies,
grew into a multibillion-dollar competitor by "borrowing"
the technology of advanced rivals, which had only their
eyes to cry. Huawei seems to have never admitted anything,
but when reaching a certain size it began settling with
those same rivals (Cisco Systems) to enter new markets!
American telecommunication firms now compete with Huawei
all over the world.

This phenomenon also metamorphoses in a trade barrier. Why
do many companies avoid the Chinese market? Because of the
fear of losing their most valuable assets: their
intellectual property. That fear prevents American
businesses from immersing themselves into the world's
fastest growing economy with valuable products they would
otherwise be enthusiastic about selling.

One new mechanism, that dissuades many of joining the
Chinese miracle business center, is the so-called CCC
safety certification. Every electronic component or piece
of equipment to be sold in China must be submitted to the
Chinese government body overseeing the CCC certification.
The process requires the foreign manufacturer to give
Chinese officials full access to engineering drawings and
schematics and to provide a complete finished product for
evaluation. In addition, the applicant companies must pay
for Chinese officials to visit and inspect their factories
outside of China.

"This is a function of China's no-cost technology
environment," William J. Jones and chairman of
Cummins-Allison said. "At every stage of the supply chain
you have companies that do not have the technology costs
American firms have. Chinese companies run counterfeit
software, reverse-engineered machines, and other
proprietary processes they need not pay for. So by the time
a Chinese company assembles a product from Chinese parts,
there is a big savings that has accrued all along the way.
We have to pay for parts that are made in places that pay a
lot for their technology, so naturally we pay more."

What would improve if the amount of IP theft in China began
to diminish? First, IP protection would chip away at
China's low-cost manufacturing advantage. Second, it would
create a large market for America's high-value technology
and entertainment products, leading to new business
perspectives for many.

Since many global protests have come out, the Chinese
government had to act to satisfy Western issued complaints.

Announcements of stepped-up enforcement against pirates and
counterfeiters were made. So yes, China will probably
launch very public campaigns against knockoff polo shirts
and handbags. But there is no sign that its more
sophisticated policies designed to facilitate technology
transfer, such as the CCC regulations, are up for change.
China has had access to "material" property for less than
thirty years, so one can easily understand to what extent
Chinese people and authorities consider Intellectual
property.

China's extremely loose intellectual property regime has
been a key element in the country's development. From the
perspective of Chinese leadership looking to increase the
wealth, health, happiness, and global competitiveness of
1.3 billion people, "borrowing" intellectual property looks
like a nice fast track out of the Third World.


----------------------------------------------------
Tim Lyons is Executive Director of Manage China. Manage
China is a company that helps foreign firms who are
interested in doing business in China.

http://www.managechina.com

Your Customers Increasing Choice & Decreasing Attention Span Spells DANGER

Your Customers Increasing Choice & Decreasing Attention Span Spells DANGER
No matter how fantastic a sales person you are, no matter
how much training you have had, no matter who you work for
or what you are attempting to market or sell, there is one
thing that cannot be changed: Across all business segments
today, and within each of those business segments, both
products and services are available in an ever widening
array of choice.

Consumers can "have it their way" today and they are! A
customer can customize a hamburger, an ipod, a car, a
computer, and a non-fat-mocha latte brewed at 110 degrees!
Customers are wide eyed for new choices and opportunities
in the marketplace. They are savvier than ever, and have
the resources necessary to find what they are looking for
easily. The internet has increased the consumer's ability
to source from around the globe in a matter of seconds.

But this is not all! It gets worse, much worse. There is
a rarely thought about but very important phenomenon that
has grown to epidemic proportions today in our society.
Noted psychologist and author, Jon Kabat-Zinn, in his book,
Coming to Our Senses, states, our society suffers from what
we can call a "consistent and a constant state of partial
attention."

Ask yourself this question: If you are on the beach and
you are talking on your cell phone, are you really fully
and completely at the beach? If a consumer is at the mall
in a store shopping, but is on the cell phone at the same
time, is he really present and at the store? The
implications of this are immense as we try to garner the
wandering eyes and minds of the consumer and direct it to
what we have to sell them. Dealing with this is a
challenge, and if you choose to ignore it, your company's
success will wither on the proverbial vine of consumer
choice and attention deficit disorder.

A noted creative director from GSD&M Advertising, who has
handled the likes of Southwest Airlines, Wal-Mart and
others, made an important observation. The criteria for
measuring effective creative advertising these days have
changed. In the new world, a message on a billboard on the
side of the freeway must be able to immediately and
completely convey an intended message to be effective,
otherwise, it is useless.

What this should immediately spell out for you as a
salesperson tasked with marketing your products and
services is: DANGER.

A state of constant partial attention, combined with a
plethora of choice in both products, services and from whom
they are consumed, means that your chances of being noticed
in an ever deepening "sea of competition" are not only
slim, they will continue to get slimmer in the future!

So no matter what you are selling, gaining and keeping
customers will become significantly more challenging in the
years to come. This is especially true for products and
services that typically are sold mainly on price, with no
thought GIVEN to OTHER qualities that YOU and the BRAND
contribute to the transaction.

Is it that we are doomed to competing on price alone and
diminishing sales and margins if we sell highly
commoditized products and services? The answer is
YES---IF---we don't understand one simple fact. Just about
every firm selling a heavily commoditized product or
service has something very real, unique and critical to
brag about.

Where sales consultants fall short, is: they are not given
a thorough understanding of the total brand value the firm
delivers in the marketplace. Therefore, they cannot
effectively compete on anything other than price.


----------------------------------------------------
With more than 20 years experience in corporate turnaround
environments, John Males brings expertise to clients in the
areas of management, sales and negotiations. His customers
include some of the world's most successful firms and
recognized brands. John can be reached at
info@fathomtraining.com or http://www.fathomtraining.com

5 Ways to Quit Underselling Yourself on Your Resume

5 Ways to Quit Underselling Yourself on Your Resume
If you're in the midst of a job search, you no doubt want
your resume to land enough interviews to make your efforts
worthwhile.

If it seems like you are passed over for jobs on a regular
basis, consider this: what you see as your real strengths
might NOT be conveyed on the resume you send out.

Here are some ways to reverse this situation and clearly
market your qualifications so your resume gets noticed:

1) Ask yourself what your 3 main qualifications are—then
write directly to them. What do you really want an employer
to know about you? Take out a piece of paper and jot down
your three strongest qualifications for the job.

For example, this could be a recent degree, your leadership
capabilities, or your ability to bring in new business. Now
write your resume around these points, taking into
consideration that the document should give a clear picture
of your overall background as well.

Not sure what strengths to highlight? Take out a job
description from an online posting and circle some areas
that match your expertise. Focus your thinking around these
requirements and the skills that accompany them.

2) Stop taking up space with mundane details. Think of your
resume in terms of a certain amount of valuable space, then
use that space to convey your strong points as much as
possible. Avoid focusing on the details that others most
likely know about your profession.

For example, it is generally assumed that accountants are
familiar with the general ledger, and that network
administrators back up servers. I recommend that you
conserve "resume real estate" by giving hiring managers
some hard facts about the impact you have had on your work
environment, customers, and to the bottom line.

3) List the most important aspects of your credentials
FIRST. I am always amazed by the volume of highly
credentialed professionals who show an old degree at the
top of their resumes. If your degree is surpassed by your
experience, put it near the end of your resume.

If you have managerial experience and you are applying to a
leadership position, put this on your resume toward the
beginning. By the same token, be sure to show qualities and
skills relevant to the job as quickly as possible on your
resume so that these will not be missed.

4) Don't use "rules" unless they apply to you. The biggest
mistake I see here is that experienced professionals try to
cram a lot of detail onto one page. Since no one is really
sure of the origination of the one-page "rule," it is best
to just forget about it and concentrate on readability
instead.

Other rules to skip include the use of an objective
statement (very outdated) or references (should be kept
separate) on the resume.

5) Quantify everything where possible. One of the biggest
rules in the resume industry is "show, don't tell." A very
effective way to demonstrate the full impact of your work
is to pull as many figures into your resume as possible.

To get yourself into the mode of including numbers, look at
each sentence and try to think like a four-year-old. So you
brought in new business—how much? If you reduced costs—by
what percentage?

Ask yourself the kind of questions that employers might
want to know in an interview, and you'll soon find that
your resume contains some exciting facts and quantifiable
numbers that will catch the reader's eye.

Remember that it is up to YOU to make an outstanding first
impression, and that you may need to take a hard look at
how you are presenting yourself on paper—especially if your
resume is not producing the results you expect.


----------------------------------------------------
A unique resume authority, Laura Smith-Proulx of An Expert
Resume creates cutting-edge documents that access jobs at
prestigious firms. Known as "The Career Champion" with a
98% success rate landing interviews, Laura created the
Resume Strategy System, a highly consultative process that
captures job seeker talents. For her free e-course, "The 7
Biggest Resume Mistakes That Can Keep You From Your Dream
Job," visit http://www.AnExpertResume.com .

Do You Really Know How to Give A Good Referral?

Do You Really Know How to Give A Good Referral?
How many referrals did you give out in the last 30 days? I
give out anywhere from 20-40 referrals every month.
Sometimes it's just to connect two people who should know
each other, sometimes it's for direct business exchange,
either way it sure does feel good to do it.

Yes, I know you want to get referrals...but if you give
them, you will get them in return. Maybe not by the same
people, sometimes referrals are only workable one-way, but
that doesn't matter...if you give enough, you will gain
them back.

You want to take the time to do this, you know why? It
comes back to you threefold or more. It's easy to do,
follow these "8 Simple Steps to Giving Good Referrals":

1. Carry a card file book with you at all times.

It should have at least 3 business cards of everyone you
know, like and would recommend their services. (you will
look like a really important person and a valuable resource)

2. When someone brings up a topic in a discussion that has
to do with a specific industry you have a referral for,
give out their card and write your name on the back, so
they remember who gave it to them.

That way, when they contact the referral, they will
remember to reference that you suggested they call (hence,
you score points with that person too). Always be thinking
about how you can help the other person. Not everyone is a
prospect for you and your business so you might as well try
to help other people out by connecting them to someone they
can do business with.

3. If you don't have your card file book on you then take
that person's card and write on the back who you were going
to connect them with, make notes.

Then follow up with them and the referral the same day! (or
within 24 hours tops) If you wait a week, the power of
your referral and your connections isn't as greatly
received; it's still good, just not as impressive.

4. Ask questions of people you come in contact with and if
they are looking to buy any products or services any time
soon.

Normally this comes up in conversation and you just need to
dig a little deeper into the conversation instead of just
nodding and moving on. They may refer to something that
you have a contact for and you can make a connection for
them.

5. Actively seek out people to refer to.

For example, you meet a pool service owner at a networking
event one day. You call your friends with pools the next
day and ask if they have a pool company that they are happy
with or if they would like for the one you know to give
them a call. Then you call the person you met the other
day and tell him/her you may have a lead for them and you
give them your friend's number. Even if your friend
doesn't hire that pool company you have still given the
pool company a valid referral.

6. Send out a letter to your current contacts.

Tell them about something new in your business, but then
add in a comment or testimonial about another one of your
contacts and mention how you would refer them if someone
were to need that product or service.

7. Mail something of interest in a newspaper to someone
else.

Keep your eyes out and if you see something that might be
of interest say in the newspaper to someone else, cut it
out and mail it to them.

8. Finally, follow up with both parties to make sure they
connected.

Make sure the person you referred is worthy of that
referral and contacts the person within 24 hours as well -
this is important, if they don't, they may not be worthy of
your referral. Therefore, you may need to build another
base of people in that industry.

These are things I do and I find that people greatly
appreciate them. They are often shocked by the speed at
which I get things done too. I know that by doing this for
others it has brought me business, it may not be as
trackable, but that's ok.

I can't express how important this is to any business.
After doing this for a few years it will really pay off and
soon you will be working "by referral only". Then you
won't need to spend all that money on those darn yellow
pages!


----------------------------------------------------
© Copyright 2008 K.Sawa Marketing
Katrina Sawa is an Award-Winning Relationship Marketing
Coach who's helped hundreds of small business owners take
dramatic steps in their businesses to get them to the next
level in business, revenues and life. She offers one-on-one
coaching, group coaching and do-it-yourself marketing
planning products. Go online now to get started with her
Free Report and Free Audio at
http://www.GetFreeMarketingTips.com !

Telling the Truth About Social Marketing

Telling the Truth About Social Marketing
There's a lot of conflicting advice from Internet marketing
experts on how to profit from the popularity of social
marketing.

Social marketing is about growing your business through
user-driven websites like youtube, facebook and digg (plus
hundreds more).

Some advice says you should create a large number of
different user identities on many sites and then start
promoting your own sites to drive extra traffic.

The alternative view is that you should select one or two
relevant sites carefully, building a personal profile on
them and contributing value to the communities before even
thinking about marketing anything of your own.

The problem is that both approaches can work - and perhaps
the first may even show the fastest results.

But, leaving aside that it risks getting you banned by the
sites, it seems a bit like joining 10 different local
networking groups like the Chamber of Commerce or BNI - and
rushing round them all just handing out order forms rather
than concentrating on building strong relationships in one
or two.

And, as most social websites are not business-focused -
indeed many members have strong negative feelings about any
kind of marketing or selling - it's more like running
around the golf club or the health club asking everyone to
buy your products.

In Kevin Hogan's book the Psychology of Persuasion, he
describes the "Law of Friends", which states that someone
is more likely to do what you ask if they believe you have
their best interests in mind.

This arguably applies even more in the rapidly changing
online environment. People find it harder to know who to
trust so they are looking for someone who will help them
rather than sell to them.

The great advantage of the development of online social
marketing and networking is that it gives business owners
all over the world access to a much wider pool of potential
contacts than just relying on local organizations.

It's clear that this type of networking and marketing will
grow in importance but that most business owners have not
yet started to take advantage of it.

These are some of the keys to success with social marketing:

Define your objectives: Decide what you want e.g. contacts
or information.

Be selective: Focus on your objectives, don't get
distracted.

Manage your time: Set strict time limits on how long you
spend doing this each day.

Give before you expect to receive: Contribute to the
communities.

Be consistent: Visit your chosen sites regularly.

Social marketing is a fast developing field that's still in
its early days. Spending a little time to learn how it can
help you build your business could be very rewarding.


----------------------------------------------------
Robert Greenshields is a marketing success coach who helps
entrepreneurs and independent professionals to develop the
right mindset and marketing strategies for higher profits.
Sign up for his 7 free secrets of making your marketing
more effective at http://www.PersuasiveMarketingPower.com

Radio is the Most Intimate Medium. Use It to Boost your Public Relations

Radio is the Most Intimate Medium. Use It to Boost your Public Relations
Comedian Bob Newhart -- in his TV sitcom ages ago -- did
what I consider to be the best routine ever about a hapless
guy being interviewed on TV for the first time.

Before the interview, the female host assures him that
he'll get softball questions about how he helps people as a
psychiatrist. They joke around and make small talk before
the show. But once the cameras are on, the interviewer
fires off one blistering question after another, leaving
Newhart confused, defensive, blushing and, finally,
speechless.

It's hilarious when Newhart does it. Not so funny if it
happens to you. Executives who want exposure on television
-- but who have not had much experience in front of the
camera -- should first consider landing a radio interview
or two as a way to hone their voices and practice answering
questions effectively live on the air. Radio should be
part of your public relations activities.

There are two reasons. First, of course, radio is great
exposure. Nothing has diminished the impact of radio as a
means of delivering message. Particularly in drive time
(radiospeak for "traffic jams), you have a captive audience.

Give them a reason to listen and they'll stick with you.
Also, radio is an intimate medium that allows you to speak
directly to the listener -- and paint a picture in their
imagination about your issue, product or service -- with
little distraction from visual images.

Second, it is a great way to build your media chops doing
live, on-air interviews without the distractions of the
television studio. They include lights, makeup, the stare
of the camera, your posture and clothing, floor-manager
signals and the need to appear rested and physically
engaged -- even if it is 8 p.m. after a 12-hour workday.

Appearance counts for a lot on television. The way your
clothing "reads" on camera, the size of the bags under your
eyes, razor stubble, body language and the distractions of
jewelry are a few pitfalls. And if you're like me, with a
great face for radio, you'll especially welcome the
opportunity to do an interview in shirtsleeves, late in the
afternoon, and not worry that you look like Richard Nixon
at the first televised presidential debate.

You should consider a few basic things before and during
the interview:

Listen to the interviewer's program a few times before it's
your day in the studio. Know the host's style -- and
whether it is confrontational or supportive.

Call the interviewer to find out generally what kinds of
questions you'll get.

Nail down your messages. Be prepared with three "must-say"
messages, the things you will convey during the interview
under any circumstances. Practice "bridging" to those
messages.

Arrive a few minutes early so you are not running into the
studio huffing and puffing. Get comfortable in the green
room, practice your messages.

Relax. It will show in your voice at the interview.

Keep these guidelines in mind during the interview:

-- Radio provides a number of natural advantages for the
interviewee. One of the most important is the freedom to
look at detailed notes while on the air, something that
would be a no-no on TV. Nothing takes the place of
preparation -- knowing exactly what you want to say and
having your key messages nailed down. But having notes in
front of you -- as long as you don't read them verbatim --
ensures that you will not forget any of your key points.

-- Be interesting. Explain why what you have to say is of
consequence to the listener. Use figures sparingly. Save
the jargon and the reams of data for your next staff
meeting.

-- Remember that the silence belongs to the interviewer,
who will do whatever it takes to avoid "dead air." Listen
carefully to the question, answer it succinctly and then
shut up. Don't get trapped embellishing your answer
unnecessarily -- or worse, boring the listeners by being
windy -- just because the interviewer is silent for a few
beats. This is much harder to do on television. When the
interviewer is not talking, the camera is on you and,
unless you're good at this stuff, you end up shifting
around. Very awkward. Watch what anchors do before they go
to commercial -- they just look straight into the camera
and wait! Do the same.

-- If your schedule is tight, suggest a telephone
interview. You can do a phoner from just about any quiet
spot -- your home, office or hotel room on the road. Forget
using the cell phone. Most radio programs will not let you
use them because of the invariable poor reception.

Good luck!


----------------------------------------------------
Robert Deigh is president of RDC Communication/PR and
author of the upcoming PR book "How Come No One Knows About
Us?"(WBusinessBooks, May '08). For a free full chapter, "16
Ways to Come Up With Story Ideas That Will Attract Press,"
contact rdeigh1@aol.com http://www.rdccommunication.com