Sunday, December 9, 2007

Why Customer Service Can Make The Difference In Network Marketing

Why Customer Service Can Make The Difference In Network Marketing
There are several different areas that make up a quality
network marketing campaign. There is the marketing, the
product itself, and lastly customer service. What is sad
is that a lot of people forget about customer service
because they are so focused on everything else around them.
What they are missing out on is that customer service is
one of the most vital pieces to success in network
marketing.

You have a lot of control over your business and how it is
developed, but you cannot force a customer to buy a
product. What you can do, though, is influence them
through quality customer service. People like to know that
they matter and feel like a diamond in the rough when you
take the time to acknowledge them. And really, it is not
that difficult to do. So why do more people not do it?

The simple answer is that there are "more important" areas
to focus on then the people who will be making the
purchase. You can put all the time and effort you can into
building up a respectable website with astounding content,
which you should try to accomplish. But just keep in mind
that this immaculate website you are creating is nothing
without the customer.

It is the customer that will decide in the end whether or
not your service and product is worthy of purchasing. If
you are there to assist the customer and make them feel
appreciated, they will be much more apt to trust you and
purchase the product.

In a business that is separated by long distances online,
building relationships is a must. You want to develop a
close relationship with as many customers as possible to
show that you care. As soon as they make a purchase or
send you an email with a question, you want to give them
the time of day they deserve. Respond as quickly as
possible with an email or telephone call if you really want
to.

One of the most difficult things to do when building a
relationship in network marketing is looking past the fact
that it is still a business proposition. Certainly you are
becoming acquainted because of business on the internet.
But there is much more to it than that. If you truly want
to connect with your customers and make an effort, drop
them a personal email showing them they matter. This will
also make them feel more like an equal than just a customer.

There is so much competition in network marketing and the
industry continues to grow. Despite the power customer
service has on people, businesses tend to overlook it. But
giving each of your customers the time of day deserved can
separate you from the rest of the network marketing pack.


----------------------------------------------------
Westly Lager is a success mentor and coach helping teach
people how to work online. With Westly's experience and
expertise you can't go wrong. See how Westly can help you
today by visiting http://lawn-chair-millionaire.org also
checkout http://1grandeveryday.com for more tips.

8 Habits of The Highly Successful Salespersons

8 Habits of The Highly Successful Salespersons
There are numerous skills and traits that help define
successful salespeople. These traits are beneficial
regardless of whether you sell tangible products, services
or your ideas. Developing these skills will benefit every
entrepreneur and business owner who must daily interact
with others to transact business.

Consider the following as your personal assets inventory,
each is well beyond any amount of monetary value, yet each
is capable of assisting you in generating great financial
returns.

1. Be sold on yourself.

You must believe in your gut that you are both worthy of
success and capable of achieving it. You must believe that
you offer unique and substantial value to others,
confident of your worth in every transaction. You must
confidently accept yourself as the most capable person in
your field, able to offer your customers amazing value.

2. Develop and maintain a sales plan.

Just as you cannot hit a target you cannot see, you must
have written goals and a plan to achieve them if you are to
have any significant direction and success in your career.
Once your plan is written, you can begin executing it. In a
logical, step-by-step manner, you will achieve those goals
and fulfill your plan. A plan gives you necessary direction
to act upon.

3. Understand the value of a strong first impression.

Our customers begin to size us up within seconds of our
first contact, whether you are calling on the phone or
visiting them in person. You must impress them, convincing
them that you alone offer the solutions they seek. You must
instill a seed of faith so that they will trust you for a
continuing relationship.

4. Pursue continuous learning and training.

If you want to earn more, then you have to learn more,
first. Our world is changing so quickly, demanding that we
stay current with our existing skills while concurrently
developing new ones, allowing us to adapt to changing
markets and requirements. Continuously learning new skills
is critical to your success.

5. Become an effective communicator.

Communication begins with our first exposure. It involves
not only our personal oratory skills, but even more
importantly, our listening skills. We must develop the art
of effective questioning. We must also become skilled at
reading the body language of our prospects and customers.

6. Use time wisely. Become highly productive.

Many people tend to meander through their work day,
floating from task to task or simply doing what comes
along. This is not the schedule of a successful
salesperson. You need to work your plan, scheduling
appointments and complete planned tasks in a timely manner.
Non-productive time during the work-day will cost you.
Eliminate distractions. Focus and stay focused.

7. Realize that technology is a tool, not a crutch.

I enjoy using high-tech sales tools as much as anyone, but
they do not define my presentation. Are you capable of
delivering your sales presentation if your projector burns
out or you experience other technological failures? If not,
your tools have become a crutch. Remember, you are the
presentation. It is your knowledge, skills and experience
that will provide the solutions your customer needs.

8. Genuinely care about others.

People sense disconnect. We sense dishonesty. We sense
insincerity. If your attitude is all about yourself, that
selfishness will permeate the environment you work in.
However, if your desire is to genuinely help others, your
customers will sense that as well. You will be welcomed as
the sort of person that they want to do business with. This
is not something you can fake.

These are not the only effective habits of successful
salespeople. Additional skills will develop and are built
on the backbone of these core strengths. Being successful
in your ability to influence others begins with your belief
in yourself and the depth of your values.

Master these eight skills and you are well on your way to
enjoying a successful sales career.


----------------------------------------------------
Daniel Sitter, author of both Learning For Profit and
Superior Selling Skills Mastery, has garnered extensive
experience in sales, training, marketing and personal
development spanning a successful 25 year career.
Experience his blog at http://www.idea-sellers.com