Selling is about interacting with people, other human
beings. It is about connecting at a number of levels.
Selling is all about relationships. It demands honesty and
integrity and a perception of caring.
You do not necessarily need to be technically proficient to
be a success in selling. Although computers, projectors,
Powerpoint presentations, videos, spreadsheets, email
campaigns, automated mail programs, CRM, Blackberry's,
flash drives and other technical marvels can certainly aid
us in spreading our sales and marketing message, allowing
us to reach out to more people faster than ever before, our
success is not at all dependent upon the technology we
employ. The technology is simply an aid, a tool, a
resource. It is simply a means to an end. You are actually
the message.
Mike Sansone recently wrote concerning this topic on his
Converstations blog. He created a wonderful C.I.R.C.L.E.
acronym as a reminder to us that success in life is truly a
matter of developing and maintaining relationships with
others. Through these relationships, our circle, we honesty
try to benefit others and be a resource for them. In this
manner, the biblical laws of reciprocity take over and we
benefit as well. Consider Mike's thoughts as applied to
sales. Successful selling is all about:
Connections we make
Influences we earn
Relationships we build
Conversations we conduct
Leveraging newfound knowledge
Engaging in new projects, collaborations...friendships. And
then, we make new connections...
People tend to get hung up on technology, or at least allow
it to get in their way. All too often it becomes either a
crutch of dependence or an excuse for poor performance. In
reality, technology is a tool. It allows us to be more
efficient and streamlined in our work, able to respond
faster and communicate with more people.
Our technology tools are helpful and necessary assets,
never intended to replace the presentation or the message.
Consider the scenario of a sales presentation to a room
full of engineers where your projector bulb burns out,
prohibiting your wonderful slide show that took you hours
to prepare. Is your attitude in check? How are your nerves?
Could you still deliver the goods, capturing the attention
of your audience despite this setback? Will they even
notice? It is up to you.
It's relationships that ultimately matter. Those
relationships start with honest communication and direct
eye contact. They endure trials because you always have the
other person's best interests in mind. In the end, that's
what will further our prosperity, bringing ultimate
satisfaction and allowing us to reach our stated goals. The
relationships will remain when the hectic nature of the day
has passed.
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Daniel Sitter, author of both Learning For Profit, and
Superior Selling Skills Mastery, has garnered extensive
experience in sales, training, marketing and personal
development spanning a successful 25 year career.
Experience his blog at http://www.idea-sellers.com